Privacy Policy
Last updated: 1 January 2025
This Privacy Policy explains how SEA Commerce collects, uses and protects your personal data in accordance with Thailand's Personal Data Protection Act 2019 (PDPA). By registering an account or placing an order, you consent to the practices described here.
1. Personal Data We Collect
We collect the information you provide when registering (name, email, phone), delivery addresses, order history, and technical data such as device and cookie identifiers. We only collect data that is necessary to fulfil your orders and comply with the law.
2. How We Use Your Data
Your data is used to process orders, deliver products, provide customer support, prevent fraud, and (where you have consented) send marketing communications. We do not sell your personal data to third parties.
3. Your Rights
Under the PDPA you may request access to, correction of, or deletion of your personal data, and withdraw any consent you have given at any time. To exercise these rights, contact our Data Protection Officer using the details below.
4. Contact
If you have questions about this policy or wish to exercise your data-protection rights, please contact us at privacy@sea-commerce.example.
5. Location Data (Map Pin)
When you choose to mark your delivery location on the map in your address book, we collect the precise latitude and longitude of the pin. This location data is used solely to help verify and improve delivery accuracy, and is shared only with our logistics providers (e.g. Lalamove) for the purpose of fulfilment. We do not use it for advertising or tracking. The coordinates are stored together with your saved address and are deleted when you remove that address or request erasure of your account. You may delete a saved pin at any time by editing the address. Withdrawing this consent does not affect the lawfulness of any processing already carried out.